FAQ’s

Do you accept insurance?
We are in-network with Blue Cross Blue Shield of Illinois PPO. If you have a different form of insurance, we can provide the necessary documentation for you to bill them out-of-network. You are responsible for all treatment charges that are not covered. We do accept HSA/FSA cards.

What if I don’t have insurance?
If you do not have health insurance, or have health insurance but wish to pay out of pocket, our practice offers you a time of service discount. Our fees are very straightforward. We do not hide anything nor do we force you into lengthy treatment plans. We do accept HSA and FSA cards. Please call or text the office to learn specifics concerning our fees; 331-472-4326.

Do you only treat athletes?
No, we see anyone and everyone regardless of if you are an athlete.

How many visits will it take to fix my issue?
We find that with what we do most issues clear up in 4-8 visits. Some cases are on the lower end and some on the higher end.

Do I need a referral?
No, you can just call our office to schedule an appointment. There are a few insurance plans that require a referral but they are few and far in-between and we can check that.

What conditions do you treat?
We care for patients of all ages, with a variety of conditions. We commonly see patients with shoulder, knee, hip, ankle, wrist, back and neck pain. We work with a wide range of injuries and disorders of the musculoskeletal system, involving the muscles, ligaments and joints. If you have questions, please feel free to use our contact us page to ask!

What is the first visit like?
The first visit takes about 1 hour. Upon arrival, you will fill out the new patient paperwork on a tablet. Then, Dr. Brian will review your new patient information along with taking a detailed thorough history of your condition. After that, Dr. Brian will perform an exam of the affected areas and take a look at the biomechanics of the issue. The site of pain is not always the site of dysfunction! Then, Dr. Brian performs treatment consisting of soft tissue work, adjusting and specific rehab depending on your condition, you can read more about our services here.

Do you take x-rays of every patient?
We do not take x-rays in our clinic. If your condition warrants x-rays based on the history and exam, then we will refer you out for x-rays. However, we take x-ray exposure very seriously and will only refer out if your condition warrants it.

Will I receive treatment the first day I come in?
Absolutely, you’re coming in because you’re in pain and it’s our job to get you out of pain as fast as possible!

Do you make patients sign up for a lengthy treatment plan?
No, we dictate care based on you and your issue. You will never be told that it will take 32 visits to fix your low back on your first visit and that you have to sign up for it that day. While every person is different, generally, patients are seen 4-6 visits for a condition although it depends upon your condition.

Does it hurt?
Dr. Brian provides gentle adjustments and most people describe the soft tissue work that Dr. Brian does, as a good hurt. Everything is done to patient tolerance.

Can I get an appointment on the weekend?
Absolutely! Dr. Brian has convenient hours for the week and weekend. Since he coaches high school sports, we don’t have set weekend hours but almost every weekend we see patients in the clinic according to his availability. Just give us a call or text 331-472-4326 to inquire!

How long does a treatment take?
Dr. Brian spends approximately 30-45 minutes with each patient making sure that he thoroughly understands the problem and giving you the best treatment. He also ensures that you never walk out the door with any questions.

What if I don’t like getting my neck adjusted?
We never force you to do something you’re not comfortable with. Dr. Brian’s adjustments are light but if you don’t want your neck adjusted, we don’t make you.

Do I have to get adjusted?
No, if you don’t feel comfortable being adjusted, then we can stick to soft tissue work and rehabilitation.

Where are you located?
We are located at 4S100 Illinois N. Rte 59 Unit 8, Naperville, IL 60563 next to the Float Club and Fox Valley Coins. The best way to find us to put “Elite Performance Institute” into your GPS.